Creating Customer Portal in WordPress
The Secure Client Zone Plugin support creating a secure customer portal area on your site where users can easily manage their files.
Your visitors have the capability to view, upload, and download their files, while administrators retain the ability to track what kind of files were added.
This WordPress customer portal plugin comes with the premium version of our Download Manager plugin which makes it a robust solution for managing files.
WordPress Customer Area Notifications
User-Friendly WordPress Customer Area
WordPress Customer Area Dashboard
Statistics and Reporting in Secure WordPress Customer Portal Plugin
The WordPress client zone plugin not only offers comprehensive file management but also boasts an extensive stats management console available exclusively for administrators.
Using the WordPress Customer Portal Plugin
Learn how to set up a WordPress customer download area from the start. Check our guided tutorial on installing and configuring Secure Client Download Zone.
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WordPress Customer Portal with Download Manager Plugin
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When you purchase the Client Download Zone bundle, you receive Download Manager as a base, to be installed on your site and to be used alongside the plugin. To learn more check our online WordPress directory plugin tutorial. |
How to Use the WordPress Plugin for Customer Portal
- Files Exchange Portal – Exchange private files or private content with customers and employees
- Private Files Management – Create a vault for users to exchange files
- Let your Customers Send you Files – Build a box for users to drop files for the site manager to review
- Share With Multiple Users – This easy-to-use plugin allows site managers to share files with specific users or groups of users
Additional Resources for WordPress Plugin for Customer Portals
Secure Client Zone Plugin Features
Please check the user guide to learn more about this plugin.
Secure Client Zone Features
Customer Dashboard
Build a personal download zone for each customer. Each customer can view and download only what is assigned to him. He can also upload document for the admin to view. Admin can also offer the option for the customer to send files and documents to other members.
Send Files to Another User
Admin can enable users to send files and documents to other members.
Customer Groups
Create a group of customers to be able to quickly transfer documents to all customers at once.
Password Protection
Allow the admin to protect downloadable files by restricting the selected files using a password.
Notifications
Supports notifications so customers and admin will be aware of new files added to the download zone.
Admin Dashboard
Allow site admin to transfer files to a specific user or to a group of customers.
Upload and Send Files to Admin
Users can upload files for the admin view only.
Privacy
Each customer can only see their own files and files which admin transferred to them at their ”personally restricted customer area”. They can upload and download files according to the permissions they have been given.
Categories
Files can be placed within categories.
Reports and Statistics
Manage statistics on downloads by customers. Using the reports you can track downloads made by each customer,
Download and File Manager Plugin Features
Download and File Manager Plugin is bundled with Secure Client Area Download Zone Plugin.
Download File Management
Multiple File Upload
Each download page can contain multiple files. File can be downloaded separately or using a zip to download all.
File Categories
Organize files with multiple levels of categories.
FTP or Local Storage
You can choose if to store the files on local storage or on your FTP storage.
ZIP File Management
Compress all files or select specific files or file categories to download as a zip file.
Import/Export
You can export or import downloads as a CSV file. The CSV file doesn’t contain files, it only lists information on every file, including their URL addresses.
FTP Storage Sync
Upload your files directly to the folder in your FTP storage and the downloads will be automatically generated in the Download and File Manager.
Visual, Interface and Customization
Shortcodes
Embed a specific download, prefiltered download lists, user dashboard and more using shortcodes on any page or post.
Ajax Search
Users can search for the downloads staying on the same page.
Localization
UTF-8 characters are supported, allowing text translation into multiple languages.
Downloads Moderation and Security
1 – 1 File Access
Restrict access so users can only see their files and the ones the admin shares with them.
Temporary Downloads
You can setup the expiration date for each download. After the specified date the download can be either blocked or deleted.
Log & Statistics
Generate a detailed report from the downloads log with file specific stats based on downloads date, users, and locations.
GDPR Compliant
Let users have full control over their data, assisting the admin with data regulations compliance. Learn more
Geolocation
Track from which location your files are being downloaded via a free Geolocation API key.
File Access Control
Set access settings to grant permissions for individual users or user groups to view or upload files.
User Verification
Choose whether to require users to enter their name and email before downloading a file. This lets you easily track which users download which file, and can also be used to quickly grow your email list.
File Manager Disclaimer
Include a disclaimer requiring users to agree to your terms when visiting a download page for the first time.
User Moderation
Moderate user posts and permissions on the download support forum or choose to pre-approve posts and uploads by specific users.
WordPress File Sharing Plugin Integrations
Social Login
Users can login to the file sharing directory with their social media accounts from Facebook, Twitter, LinkedIn or Google.
CM Registration
Send invitation codes for your users to register and login to the Client download zone. Support your own designed user profile details. Requires installing and activating the CM Registration plugin.
CM Site Access Restriction
Support providing users access to member only information once they login to the site which is not available to others. Requires installing and activating the CM Site Access Restriction plugin.
Micropayments Platform
Allow site visitors to earn a virtual currency for file uploads and require visitors to spend their virtual currency to download files. Requires installing the MicroPayments plugin.
CM Restrict User Account
Set an expiration date for the user account based on the user invite or user role or restrict user login to specific days. Requires installing and activating the CM Restrict User Account plugin.
CM Secure Login
Protect the login process with two factor authentication. Requires installing and activating the CM Secure Login plugin.
Secure Client Zone Plugin Plans and Pricing
PLANS | Download Manager (Essential) | Client Zone Solution (Advanced) | Client Zone Solution (Ultimate) |
Price includes 1 year support/updates. Manual renewal with 40% discount, not a subscription | $49 | $79 | $119 |
Number of Websites / License Activations | 1 | 3 | 5 |
BASIC FEATURES | |||
Customize Plugin Permalink | |||
Multisite Support | |||
Log & Statistics | |||
Internal Search | |||
Import/Export | |||
CLIENT ZONE SPECIFIC FEATURES | |||
Customer Dashboard | |||
Restricted Customer Zone | |||
Send and receive files from admin | |||
Widgets for sending files | |||
Notifications | |||
DOWNLOADS FEATURES | |||
Unlimited Downloads | |||
Downloads Categories | |||
View Download Count | |||
Download Password Protection | |||
Require Email | |||
Multiple File Upload | |||
Automatic Zip Compression | |||
Temporary Downloads | |||
FTP or Local Storage | |||
FTP Storage Sync | |||
PERMISSIONS AND NOTIFICATIONS | |||
User Groups Permissions | |||
Admin can define Upload Restriction | |||
Admin can define View Restrictions | |||
Moderation Support | |||
INTERFACE FEATURES | |||
Second Level Navigation | |||
Internal Ajax Search | |||
Ajax Search | |||
Customize labels | |||
Download Shortcodes in Post/Pages | |||
Shortcodes for downloads list | |||
Disclaimer Support | |||
INTEGRATIONS | |||
Integration with Micropayments | |||
Social Media Integration | |||
SUPPORT | |||
Product Knowledge Base |
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Priority email support |
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Product updates |
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PLANS | Download Manager (Essential) | Client Zone Solution (Advanced) | Client Zone Solution (Ultimate) |
Number of Websites / License Activations | 1 | 3 | 5 |
Price includes 1 year support/updates. Manual renewal with 40% discount, not a subscription | $49 | $79 | $119 |
Secure Members-Only Download Zone Additional Addons and Modules
The following is a list of additional modules and addons which when installed together with the Secure Client Download Zone plugin add additional functionality
Secure Client Zone Related Plugins and Integrations
WordPress Plugin for Customer Portal Related Use Case Tutorials
Secure Client Download Zone Frequently Asked Questions
Please check the user guide to learn more about this plugin.
Can I create groups of my restricted users?
What kind of files can be uploaded?
Do I have to manage downloads (as Admin) from the WordPress dashboard?
No! We’ve included a dedicated Admin Dashboard for the Plugin so you can manage your downloads without having to log into WordPress. We’ve found some of our customers prefer this rather than getting distracted inside the WordPress back-end when they just need to manager their downloads.
To learn more about setting up and using the Downloads Manager Admin dashboard see this Help article.
Can I cluster or group users to distribute different downloads to?
Yes our Plugin can handle this. Downloads don’t have to be sent or assigned on an individual basis they can be distributed to defined user groups.
To learn more about how this works see the documentation article by clicking here
Is there any risk that my files could just be accessed and bypass the permissions?
To increase the security of the paid content the directory where it is stored can be protected using the .htaccess file.
To learn more click here.
Can I get notified of new downloads being added?
If you want to stay as up to date as possible and know when new downloads have been added to your site it is possible to configure email notifications to be sent to the Admin whenever new downloads are added.
Not only that but email notifications can be sent to users in groups to which the download will be available informing of the new content.
Learn more about the Plugin’s email notifications by reading this documentation article
Customer Reviews for the Plugin
- Great Plugin
Needed a way to password protect files and still give multiple users access through WordPress without using a third-party. This plugin delivers and the site admin can monitor all uploads which is awesome too. A great option for anyone in real estate.
Ginny - Good plugin
The site admin can monitor every download and upload, which was a must for us
William Gerard - Great fit
I started using the Download Manager plugin and moved to this one as the user download zone was exactly what I needed :)
Terrence - Safe
I needed a plugin where files could be protected with passwords, and this delivers. I had a bit of trouble during the initial setup, but support solved most of it. Thanks
Omar