Let customers know why their coupon code is not working
The Magento Custom Coupon Code Error Messages extension allows Magento store administrators to create, track, and display custom coupon error messages when customers attempt to apply a coupon code to their shopping cart, and provides a reason for why that discount cannot be applied or the custom coupon is not valid.
A single coupon code that isn’t working can result in decreased sales and more work for a customer service team, who must repeatedly explain the error to customers.
Showing Detailed Error Message at Checkout
| By using the Magento Coupon Code Error Messages extension, you can save customers frustration by displaying a logical reason why a coupon code cannot be applied to the shopping cart. |
Showing an error message displayed at checkout when users add a coupon which does not apply to the specific customer group |
Campaigns Custom Coupons Messages
Showing an error message created for a specific promotion rule |
Offering discounts on a customer's cart price is an important sales strategy. Coupon codes are easy to distribute, but can sometimes be difficult to track. What happens when a customer goes to use a coupon code and it doesn't work? It can be frustrating for customers when coupon codes aren't valid at checkout and no error message is displayed. |
Customizing Coupons Error Messages
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Detailed messages for possible errors can be added to each of your coupons in advance, no matter what language they are in or who they are intended for. This creates a better user experience for shoppers and decreases the workload for store customer service. Customers will no longer need to guess why a Magento coupon code is not working or contact your customer service team for an answer! This greatly reduces the time your customer service team spends answering the same questions. |
Default settings for all coupon error messages |
Custom Coupon Code Error Messages Extension for Magento Uses
- Coupon Messages – Display checkout error messages from invalid coupon codes
- Inform Customers – Relay important coupon code information to customers
- Shopper Experience – Improve user experience for online shoppers
- Introduce Promotions – Use error messages to introduce future promotions or other applicable coupons
- Organize Coupons – Easily organize coupon codes and coupon error messages
- Coupon Tracking – Track how many times a coupon code is used
Examples of Magento Coupon Error Messages
- Condition Not Met – The coupon does not meet the condition specified.
- Expired – Coupon codes are past their expiration date
- One-time Use – A coupon has already been applied once
- Login Required – Display an error message when customer login is required
- Code Doesn’t Exist – Coupon codes no longer exists
- Wrong Customer Group – A coupon code is assigned only to a specific customer group.
- Other – Any other reason for rejecting a coupon code
Magento Custom Coupon Messages Related Resources
Magento Custom Coupon Error Messages Image Gallery
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- Custom error messages per cart rule
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- Default custom error messages setting on the store configuration level
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- Error message for coupon not matching specific condition
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- Custom error message when customer does not belong to the specific customer group
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- Custom error message when coupon is expired
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- Error message when a coupon has exceeded the number of times it can be used
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- Error messages for each coupon report
Magento Custom Coupon Extension Frequently Asked Questions
Please check the user guide to learn more about this extension.
