Magento 2 Product Review Incentive Extension
The Magento customer review is a valuable resource. Product reviews are an important source of information for potentials customers from those who have already purchased your products.
However, we know it can be difficult to get customers to write Magento products reviews. That’s why offering a product review incentive is always a good idea.
Increase Incentives to Leave Customer Reviews
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The Product Review Extension for Magento 2 allows you to automatically send product review incentives to customers after a purchase is completed to encourage product reviews. Admins can moderate review content and control whether or not customer reviews go live on your Magento store product pages. |
Showing product page reviews section with many reviews added after product reviews extension was installed |
Customize Email Template
The email template setting screen |
Admins can create a rule for generating a unique coupon code that is activated when a Magento customer review is approved. In addition Admins can customize email templates, and schedule when the email should be sent. |
Tracking Coupons Usage Report
| Admins can view a full report of sent coupon codes and coupon usage for easy tracking. |
Coupons sent report |
Product Review Extension Admin Capabilities
- Scheduled Coupon – Automatically send scheduled review coupon incentives to customers who left a product review
- Customize Email – Create an email template for your product review email incentive
- Track Coupons – Add a coupon code and define its discount percentage
- Moderate Review content – Coupons can be sent only to customers with approved product reviews on product pages
Using the Advanced Reviews Extension
- Increased Number of User Reviews – Increase the number of product reviews on product pages
- Increase Real User Generated Content – Increase the amount of user-generated content
- Higher Trust – Gain product and store credibility
- Increase Customers Purchases – Direct recent customers back to your site to encourage future purchases
- Higher Conversion – Increase conversion rates and sales
Product Review Extension Related Resources
Product Review Extension Features
Please check the user guide to learn more about this extension.
Review Incentive
Automated feedback requests with coupons to encourage product reviews.
Email Templates
Create and edit email templates for your product review email incentives.
HTML Emails
Customize email notification with HTML, rich formatting and images. Supports several shortcode parameters, including customer name and prefix.
Review Reports
Easily monitor and filter all reviews using a single dashboard.
Admin Approval
Approve or dismiss customer reviews from appearing on your product page. Rejected customer reviews will not be granted a discount.
Review Notifications
Receive admin notifications when a customer review is submitted.
Time Delay
Define wait time before product review incentive is sent.
Coupon Reports
Track how many times each coupon was used.
Product Review Extension Image Gallery
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- Coupons sent report
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- Review Request general settings
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- Email Notification template
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- New Notification Settings
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- Review Request Email template
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- Review Request Email
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- New Review Notification
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- Reviews Submitted
Product Review incentive Frequently Asked Questions
Please check the user guide to learn more about this extension.
Do I have to include a discount code when I send a review request using this extension or can I just send the email asking for the request without a coupon?
You don’t strictly have to send a coupon code or discount to a customer when requesting a review.
When creating the email template to send to the customer after they’ve completed a purchase just don’t add the shortcode for generating a discount code and it won’t be included.
To learn more about this feature see this Help article.
What if I receive a bad customer review for my product?
If you promise a coupon code as an incentive, people are more likely to post positive reviews. However, even reviews that sound negative can help your sales by adding legitimacy to all other reviews.
If you really don’t want a specific review to appear on your site, you can disapprove it, in which case the review coupon will not be activated.
When is the review request email sent to the customer?
The review request email goes out after the customer has completed the purchase and the item has been shipped (if it is a physical product). You can then decide what kind of delay there should be between this and the email being sent. The delay is set in the Extension Configuration settings.
To learn more about this feature see this Help article.
When is the Coupon code created?
The coupon code is created and sent to the customer after they have completed the review and it has been approved for the site.
To learn more about this feature see this Help article.
Is the store administrator notified when a new review is submitted?
Yes. The admin is notified via email when new reviews are submitted by customers. They can then choose to log in as normal or follow a link included in the email (if configured as such). It’s also optional to delegate another recipient of submitted review emails or to disable them if you would rather respond to them in your own time without prompting.
To learn more about this feature see this Help article.
How many coupons can a customer receive for one review?
The Product Review incentive extension only sends one coupon per review. The amount or percentage discount that the coupon allows the customer is up to the admin though. They can be as generous as they wish with this.
To learn more about this feature see this Help article.
How long are Coupons generated by the Extension valid for?
Coupons can either be created to be valid for one week or for one month from their creation date. This is set in the configuration settings.
To learn more about this feature see this Help article.
