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HelpScout Docs Portal Plugin for WordPress by CreativeMinds

HelpScout Docs Portal Plugin for WordPress by CreativeMinds

The WordPress HelpScout Docs Portal plugin enables the display of all HelpScout knowledgebase articles using a shortcode on any post or page on your WordPress site.

Help Scout Docs Portal Plugin for WordPress Description

The Help Scout Docs Portal plugin is a supplement WordPress Plugin to the Help Scout Docs portal. The plugin uses the latest Help Scouts API and connects to your Help Scout docs knowledge base portal and displays all content using a shortcode on your WordPress site.


Quick Setup

This Help Scout plugin is easy to set up and use, all that is needed is the Docs API key to connect to a Help Scout account. Docs API Settings
Docs API Settings

Easy To Use

The Help Scout Docs plugin supports both collections and categories, meaning it can show the whole content of a collection and same for a category. The Help Scout plugin also supports searching the Help Scout docs and showing pagination once showing the results. Displaying HelpScout Docs
Displaying HelpScout Docs

Using the WordPress Help Scout Docs Portal Knowledge Base Plugin

  • Show Help Scout Docs content on your WordPress site using your own main domain
  • Embed your Help Scout documentation into your product page
  • Search your Help Scout knowledge and show results on your own site


Help Scout Docs Portal Use Case Examples

  • Help Center – Provide your customers easy to read and categorized product knowledge and turn them into your product experts.
  • Product FAQ – Reduce customer support workload and give users answers and solutions to the their questions.
  • Knowledge Base – Organize your content into a central hub of knowledge, and provide users with valuable information.


Help Scout Docs Portal Plugin Additional Resources

Help Scout Docs Portal Plugin Features

Please check the user guide to learn more about this plugin.

Easy Setup

Easy Setup

You only need a HelpScout API to connect the plugin with your documentation.

Search Bar

Search Bar

Let users search for articles using a search bar. Optionally, you can show articles only on search request.

Show Print Button

Show Print Button

Decide if to show the button for printing the article.

Items Per Page

Items Per Page

Decide how many articles to show in the list per page.

GET Query Var Support

GET Query Var Support

Supports making plugin links.

Shortcode Support

Embed any collection, category or specific article from your documentation to your site using a shortcode.

Labels

Labels

Edit or translate all front-end plugin labels.

Show Related Articles

Show Related Articles

Choose if to display related articles.

Show ‘Copy URL’ Button

Show 'Copy URL' Button

Optionally display a button for copying an article URL.

Pagination

Pagination

The pagination is displayed at the bottom of the list by default. Optionally, you can display pagination navigation at the top.

User JavaScript Callback

User JavaScript Callback

Supports implementing user JS callbacks.

Ajax Based

Users can search for articles staying on the same page.

Help Scout Docs Portal Online Demo

HELPSCOUT DEMO

EXAMPLES OF SITES USING HELPSCOUT TO WP PLUGIN

Help Scout Docs Portal Image Gallery

Back-end Gallery

HelpScout Docs Portal Frequently Asked Questions

Please check the user guide to learn more about this plugin.

Do you need to have an API key to retrieve data from the HelpScout Knowledge Base?

Yes. In order to gain access to HelpScout Knowledgebase you need to obtain an API key and add it to the plugin settings

Is there any limit to the number of categories or collections the plugin can support?

No. All collections and categories found in HelpScout under your account will be retrieved, There is no such limit

Can I create several pages, each showing a different HelpScout knowledge base collection on my WordPress site?

Yes. The plugin supports showing knowledge base collections and categories using shortcodes. Therefor it is possible to place any number of shortcodes needed on different posts

Customer Reviews for the Plugin

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