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CM FAQ Plugin for WordPress by CreativeMinds

WordPress FAQ Plugin with ChatGPT, Search Bar and Accordion FAQ

Create a responsive FAQ (Frequently Asked Questions) section on your WordPress site to support user inquiries.
The WordPress FAQ plugin features an intuitive AJAX based FAQ search bar with autocomplete functionality. Users can easily browse FAQ categories or explore the complete list of questions.
The FAQ plugin includes an addon to facilitate user-submitted questions and integrates with ChatGPT to automatically provide answers.

WordPress Frequently Asked Questions Plugin

With the WordPress Accordion FAQ plugin, you can create an unlimited number of questions and assign them to categories and lists.

It’s a quick and responsive Accordion FAQ plugin that saves you time and improves user experience.


WordPress FAQ Plugin Display Settings

Our responsive FAQ plugin provides users with easy access to frequently asked questions.

The questions in the FAQ plugin section can be then accessed in several ways:

  • Search questions using a responsive floating FAQ bar
  • The search bar is located on the FAQ page.
  • Browse with the FAQ categories.
  • Browse with the FAQ tags.

FAQ Category Page with Search Bar
FAQ Category Page with Search Bar

Floating FAQ Search Bar

Floating Search Bar Showing Search Results
Floating Search Bar Showing Search Results
Our WordPress Frequently Asked Questions plugin is equipped with a floating FAQs search bar.

The FAQ search bar can be placed on specific pages on your site. Once used it can display the available frequently asked questions for a particular keyword.

The order of results are determined by votes and relevance.


Voting Options in the FAQ WordPress Plugin

Our responsive FAQ content plugin also supports voting (thumb up or down) on FAQ questions and shows the results in both the search bar results and the FAQ page. Voting Settings
Voting Settings

Customizing the Accordion FAQ Display in the WordPress FAQ Plugin

Accordion FAQ Display
Accordion FAQ Display
Optimize the user experience by featuring just one answer at a time, effectively conserving screen space.

Feel free to fine-tune all of the other visual elements by editing the CSS layer of your website to ensure smooth integration with your brand’s aesthetics.

Take control of your design with the flexibility to customize the icon file and its size.


Hierarchy and Classification Features in the WordPress FAQ Plugin

The FAQ WordPress Plugin supports categorizing questions. Each question can belong to one or more categories, and each category can belong to one or more lists. This way you can build a flexible classification system of your questions and display any question, category, or list on separate pages using shortcodes.


FAQ Subcategories with the FAQ WordPress Plugin

The plugin supports creating subcategories. This way, the parent categories will include the questions of all its child categories.


Multiple FAQ Lists and Categories

Our Frequently Asked Questions plugin for WordPress enables you to display all existing lists and categories on one page.

You can also choose to display only chosen lists or categories with the shortcodes.

Even if chosen categories belong to different lists, you can display them on one page using a shortcode.

Plugin Shortcodes
Plugin Shortcodes

WordPress FAQ Plugin Integration With ChatGPT

ChatGPT Integration Settings
ChatGPT Integration Settings
Thanks to the integration with ChatGPT, our FAQ plugin can generate responses to questions asked by users in real time. This automatization improves both the informative and interactive aspects of your WordPress website.

It supports two versions of ChatGPT - GPT 3.5 Turbo and GPT-4 (beta). You can define the context of the answers, their precision and maximum length.


Community Submissions Add-On

Involve your users in creating a collaborative knowledge base. Let your users suggest and publish questions and answers on your site.

You can moderate and edit all user suggestions.

Each user gets a User Dashboard where he can manage all his questions.

Learn more about FAQ Community Submissions Add-On.

FAQ User Submission Form
FAQ User Submission Form

How to Use the WordPress FAQ Plugin

  • Fancy FAQ Knowledgebase – This fancy FAQ plugin supports your product site with multiple frequently asked questions directories.
  • Customizable FAQ Widget – Offer your users a floating FAQ search widget which can appear on selected post or pages while adjusting the widget look and feel according to your needs.
  • Ultimate FAQs Searching – This responsive faq plugin supports AJAX FAQ search with autocomplete to help your visitors find exactly what they want.
  • Multiple Lists Support – This ultimate FAQ plugin lets you build a (WP FAQ) WordPress FAQ knowledge base to support your service or product. You can create multiple lists each containing categories with questions and answers. You can also create unlimited FAQs page with multiple FAQ items on the multiple faq pages.
  • Advanced Shortcodes System – This easy FAQ plugin provides an efficient way to support your users with a Customizable FAQ (frequently asked questions) by showing the content inside any post or page or in the sidebar widget and adjusting the look and feel according to your needs. You can show a single FAQ or dropdown FAQs on a single page. Shortcodes FAQ attributes can also be mixed as shown in the User Guide.
  • FAQ tags – This simple FAQ plugin lets you create FAQ tags to make it easier for FAQs search for the users.
  • FAQ Vote – Users can vote up or down to the FAQ answer.
  • User-Submitted FAQs – Provide your users FAQ support. FAQ User Submission add-on allows anonymous users to submit question to the FAQ knowledge base through the FAQ form. Admin can moderate questions, answer and post them.
  • FAQ Post and Categories – Create a unique post per each frequently asked question and answer and assign it to the relevant category.
  • FAQ Search Block – Search FAQ block allows users to search their topic easily.


Knowledge Base Plugin Additional Resources


Related Blog Resources

Ultimate FAQ Plugin Features

Please check the user guide to learn more about this plugin.

Basic Features

FAQ Questions and Answers

FAQ Questions and Answers

This FAQ builder plugin lets you add Frequently Asked Questions and Answers and show FAQ on your WordPress site.

FAQ Post

FAQ Post

Create a unique post per each frequently asked question and answer.

Multiple FAQ Lists

Multiple FAQ Lists

Support multiple lists of FAQs. Each list has a unique FAQs index page with all questions and answers grouped into categories.

Tags Cloud

Tags Cloud

Display a tag cloud to simplify the search process for users.

Search Widget

Search Widget

Add a floating search widget or word searchable FAQ tab on pre-selected post types and style widget according to your needs and language. Widget supports Ajax search and voting functionality. The search widget will check across all lists defined in the plugin.

Voting

Voting

Support voting (vote up or down) for each frequently asked question. Search results show most voted questions first for more efficient results.

FAQ Index

FAQ Index

You can change the Accordions FAQ styles. Create FAQ Index to allow users to easily search for their desired topic.

Related Questions Widget

Related Questions Widget

Show all related questions at the bottom of each question post.

FAQ Categories

FAQ Categories

Organize FAQs by grouping questions into FAQ categories and subcategories.

Sort Question in Categories

Sort Question in Categories

Sorting of questions in a category can be defined in the plugin settings. Options are by publish date, voting and title in ascending or descending order.

Autocomplete Search Bar

Autocomplete Search Bar

FAQs Index page includes an Autocomplete search showing all relevant questions upon typing a keyword. Search bar shows only questions grouped into a specific list.

Appearance Features

Accordion FAQ Display

Accordion FAQ Display

FAQ can be shown using an accordion interface. Show only one answer at a time – users will toggle different answers by clicking the questions.

Category Icon and color

Category Icon and color

Add an icon to each category and set a background color which will be shown on the FAQs index page.

Customize FAQs Index page

Customize FAQs Index page

Customize FAQs index page look & feel including colors and font size. You can also select which categories will appear on the front page.

Accordion FAQ Display Customization

Accordion FAQ Display Customization

Customize the accordion FAQ display style: the colors, font size, displaying the category icon, change the appearance and position of collapse and expand icons, etc.

Customize labels

Customize labels

Customize the plugin labels and messages according to your requirements and language.

Customize Search Widget

Customize Search Widget

Control where to display the search widget, customize its color position and behavior. The search support autocomplete functionality showing you the most relevant faqs as you type.

Admin Tools

All Questions Shortcode

All Questions Shortcode

Shortcodes to support showing all questions in one or multiple categories.

REST API

REST API

Use REST API to call FAQ items by category and label, and to call a specific number of FAQ items and paginate through the FAQ items.

Accordion FAQ Shortcode

FAQ Accordion Shortcode

Create an accordion FAQ containing all Questions and Answers in a category using a Shortcodes.

Reports and Statistics

Reports and Statistics

Generate a report showing how many times each question was viewed and how many times it was voted.

Add-ons and Integrations

FAQ Community Submissions Add-On

FAQ Community Submissions Add-On

FAQ Community Submissions add-on allows anonymous users to submit questions to the FAQ knowledge base, with moderation for both questions and answers.

ChatGPT Integration

ChatGPT Integration

Automatically generate answers to questions with the help of ChatGPT.

WordPress FAQ Plugin Plans and Pricing

PLANSEssentialAdvancedUltimate
Price includes 1 year support/updates. Manual renewal with 40% discount, not a subscription $39 $69 $119
Number of Websites / License Activations 133
BASIC FEATURES
FAQ Questions and Answers Included Included Included
FAQ index page Included Included Included
Post for each question and answer Included Included Included
FAQ Categories Included Included Included
Multiple FAQ Lists Included Included Included
Search Widget Included Included Included
Search Bar Included Included Included
Voting Included Included Included
Sort Question in Categories Included Included Included
Tags Cloud Included Included Included
APPEARANCE FEATURES
Accordion Display Included Included Included
Accordion Display Customization Included Included Included
Category Icon and color Included Included Included
Customize labels Included Included Included
Customize FAqs Index page Included Included Included
Customize Search Widget Included Included Included
ADMIN TOOLS
Related Questions Widget Included Included Included
All Questions Shortcode Included Included Included
Accordion Shortcode Included Included Included
REST API Included Included Included
Reports and Statistics Included Included Included
INTEGRATIONS
ChatGPT Support Included Included Included
ADD-ONS
FAQ Community Submissions Add-On Not included Included Included
CM Tooltip Glossary Plugin (Ecommerce) Not included Not included Included
CM Table of Contents Plugin Not included Not included Included
CM Footnotes Plugin Not included Not included Included
CM Curated List Manager Plugin Not included Not included Included
CM Curated RSS Aggregator Plugin Not included Not included Included
CM Curated Twitter Aggregator Plugin Not included Not included Included
SUPPORT
Product Knowledge Base Included Included Included
Priority email support Included Included Included
Product updates Included Included Included
PLANSEssentialAdvancedUltimate
Number of Websites / License Activations 133
Price includes 1 year support/updates. Manual renewal with 40% discount, not a subscription $39 $69 $119

WordPress Frequently Asked Questions Plugin Related Use Case Tutorials


WordPress FAQ Plugin Additional Use Case Examples

  • Help Center – A perfect frequently asked questions platform for categorizing product knowledge.
  • Product FAQ – Answer the most common user questions in advance, and make the job easier for your customer support.
  • Knowledge Base – Allow users to submit to your knowledge hub, edit and approve their submissions. Increase engagement, reward users…

FAQ Plugin Frequently Asked Questions

Please check the user guide to learn more about this plugin.

Can I place the FAQ index using a shortcode?

Yes. The plugin supports a shortcode to embed the FAQ main index page on any post or page. The shortcode is simple [ cm_faq ] and once used shows all selected categories in the plugin settings

Can I change the color of the search widget?

Yes. You can select the color and also the labels which appear on the FAQ search widget

Can I remove the search widget from specific pages?

Yes. On each page or post, you will find a metabox allowing you to remove the search widget from this specific page or post. In the plugin setting, you can also define which custom post types will not show the widget

How many categories can I have?

There is no limit to the number of categories or questions to place in the plugin database. You can define in the plugin setting which categories to show on the homepage

Is the order of categories fixed or can it be modified?

Categories can be rearranged at any time from the plugin settings in the WordPress dashboard. For instructions on how to do this see this documentation article.

Is this plugin mobile responsible?

Yes, it is. No need to worry about what your mobile FAQs or accordion might look like.

Is the Appearance of FAQ sections dependent on the theme, set by the plugin or can I change it?

The FAQ appearance comes with a standard appearance. This, however, can be modified to suit the needs of your site. This happens in the Appearance section of the Plugin settings on the WordPress dashboard. To learn more about this see the documentation article. documentation article.

FAQ Manager Plugin Image Gallery

Front-end Gallery

Back-end Gallery

Customer Reviews for the FAQ Builder Plugin

FAQ Additional Add-ons and Modules

The following is a list of additional modules and addons which can be installed together with the FAQ plugin and provide additional functionality

FAQ Plugin Related Products

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